Financial Advising
| 5.2. Financial Advising | |
| 5.2.1 | Students have access, in person or online, to an advisor/counselor/coordinator who answers their financial questions. |
| 5.2.2 | Students can interact electronically with a financial aid specialist through various methods such as live chat, email and phone. The institution assigns a specialist to each student or uses a CRM solution to ensure continuity of the process. |
| 5.2.3 | Students have access to financial literacy assistance. |
| 5.2.4 | The institution provides financial literacy resources that can be accessed remotely and used both as self-service and with personal assistance, so that students can choose how they wish to receive help. |
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