| 4.2. Course Instructor Participation | |
| 4.2.1 | The course instructor informs the students about computer, hardware, and software requirements and where to get technical support. |
| 4.2.2 | The course instructor proactively addresses the problems as they arise and responds to the concerns of the students. |
| 4.2.3 | The course instructor and educational software provide clear, useful, and constructive feedback to students. |
| 4.2.4 | The course instructor encourages students to contact the instructor when they have questions and are informed about referral policies for support. |
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