|4.2. Course Instructor Participation|
|4.2.1||The course instructor informs the students about computer, hardware, and software requirements and where to get technical support.|
|4.2.2||The course instructor proactively addresses the problems as they arise and responds to the concerns of the students.|
|4.2.3||The course instructor and educational software provide clear, useful, and constructive feedback to students.|
|4.2.4||The course instructor encourages students to contact the instructor when they have questions and are informed about referral policies for support.|
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