Communication
| 3.8. Communication | |
| 3.8.1 | The instructor maintains continuous and meaningful communication. |
| 3.8.2 | The instructor serves as a model of effective communication techniques, internet etiquette and academic ethics. |
| 3.8.3 | The instructor uses a positive and supportive tone to introduce course content and enhance interpersonal communication. |
| 3.8.4 | The instructor provides students with clear, useful and constructive feedback. |
| 3.8.5 | The instructor provides immediate and/or timely feedback. |
| 3.8.6 | The instructor's messages are clear and appropriate. |
| 3.8.7 | The instructor prepares an introductory welcome page in the LMS. |
| 3.8.8 | The instructor makes announcements effectively, appropriately and on time. |
| 3.8.9 | The instructor communicates what students need to know to stay focused on learning. |
| 3.8.10 | The instructor responds to phone calls and emails within 48 hours, in line with the course communication policies. |
| 3.8.11 | The instructor makes an effort to help students succeed in the course. |
| 3.8.12 | The instructor states office hours in the course syllabus, informs students when they will be unavailable and offers an alternative way for students to get help. |
| 3.8.13 | The instructor encourages students to contact them when problems arise. |
| 3.8.14 | The instructor requires the use of university-level written language and communication in all written work and course participation, including emails and class discussions. |
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