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  • Student
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  • BAU Hybrid Education
  • The Rationale for Hybrid Transformation
  • Boards and Operations
  • Managerial Quality Standards
    • Defination
    • Strategic Transformation
    • Development of Technology
    • Course Development and Instructional Design
    • Support for Faculty
    • Student Support
    • Assessment and Evaluation and Feedback Support
  • Course Design Standards
    • Defination
    • Overview of the Course and General Information
    • Course Technology and Tools
    • Design and Layout
    • Content and Activities
    • Interaction
    • Evaluation and Feedback
    • Asynchronous Course Video
    • Synchronous Teaching
  • Learning and Teaching as a part of BAU Culture
    • Defination
    • Course Design
    • Course Outcomes
    • Course Content
    • Assignments/Tasks
    • The Role of the Course Instructor
    • In-Class Discussion and Participation
    • Building Community
    • Communication
    • Continuous Course Development
  • Digitalization and Learning Experience
    • Defination
    • Basics of Learning
    • Course Instructor Participation
    • Student Participation
    • Basics of a Course
    • Continuous Development
  • Hybrid Student Support
    • Defination
    • Application and Admissions
    • Financial Counselling
    • Pre-Registration Consultancy
    • Pre-Registration Services
    • Post-Registration Services
    • Career Counseling
    • Library
    • Services for Students with Disabilities
    • Technological Support
    • Graduate Student Support

Student Support

1.5. Student Support
1.5.1 Before starting a hybrid and online program, students are informed about the program and its requirements to determine whether they can access the minimum required technological skills and equipment.
1.5.2 Before starting a hybrid and online program, students can access information about the program and processes, including application, admission and registration requirements, tuition and fees, books, tools, materials, and student support services.
1.5.3 Before course registration, students can access the required course material information in print and/or digital formats, such as ISBN numbers for textbooks, book suppliers, and delivery methods.
1.5.4 Opportunities to interact with the program and the institution are offered through multiple communication methods in order to minimize students' feelings of isolation and increase the sense of belonging.
1.5.5 The program offers and continuously improves the current campus services in a student-centered structure, taking hybrid and online student needs into account as well.
1.5.6 Corporate communication (website, e-mail, social media, etc.) provides students with clear and timely information about where to get help (consulting, billing, library, etc.).
1.5.7 Non-educational support services such as application, admission and registration, financial support, psycho-social support, etc are provided to students.
1.5.8 Students can access technical support staff face-to-face or online.
1.5.9 Students can access academic and career counseling face-to-face and online.
1.5.10 Students can access psycho-social counseling face-to-face and online.
1.5.11 Support staff is available to address student questions, issues, failure notices, and complaints.
1.5.12 Throughout the course/program, students can access the training and information they need, such as the necessary materials through electronic databases, inter-library exchanges, government archives, and new services offered.
1.5.13 The institution and/or the course instructor guides students in using any technology employed for teaching.
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