Stakeholder Relations and Engagement Policy
Purpose and Scope: Bahçeşehir University aims to establish sustainable and strong relationships with its stakeholders. This policy governs the University's relationships with its internal and external stakeholders and the participation of these stakeholders in decision-making processes. The policy covers all stakeholders, such as academic staff, administrative staff, students, alumni, families, the business world, public institutions, non-governmental organizations and local communities.
Principles:
1. Transparent and Open Communication:
- Transparency is essential in relationships with stakeholders. The University provides its stakeholders with open, clear and understandable information and prioritizes honesty in communication.
2. Mutual Trust and Respect:
- Bahçeşehir University bases its relationships with its stakeholders on mutual trust and respect. The views, values and expectations of all stakeholders are taken into account and respected.
3. Participatory Approach:
- The University encourages the active participation of its stakeholders in decision-making processes. This participation is achieved by obtaining stakeholders' views and suggestions in strategic planning, project development and implementation processes.
4. Continuous Improvement:
- Relationships with stakeholders are continuously reviewed and improved. Through feedback mechanisms, stakeholder satisfaction and needs are assessed regularly.
5. Diversity and Inclusiveness:
- Bahçeşehir University promotes diversity and inclusiveness in its relationships with all its stakeholders. Different views, cultures and perspectives enrich the university community.
6. Responsible Stakeholder Management:
- The University acts with a sense of responsibility toward its stakeholders. Stakeholders' rights and interests are protected, and any conflict of interest is resolved fairly.
7. Social Responsibility and Contribution:
- Bahçeşehir University regards contributing to society and showing sensitivity to social issues as a duty. In this regard, it develops and implements social responsibility projects in collaboration with its stakeholders.
Stakeholder Engagement Processes:
1. Feedback and Surveys:
- Feedback and survey studies are conducted regularly to measure stakeholder satisfaction and expectations. The results of these studies are incorporated into the University's strategic planning and improvement processes.
2. Workshops and Meetings:
- Workshops, meetings and dialogue platforms are organized to strengthen relationships with stakeholders. These events enable stakeholders to participate actively in the University's activities.
3. Collaborations and Joint Projects:
- Strategic collaborations are developed with the business world, non-governmental organizations and public institutions. These collaborations enable the implementation of projects that serve the common interests of both the University and its stakeholders.
4. Stakeholder Representation:
- Stakeholder representatives are included in the University's decision-making bodies. These representatives convey stakeholders' views and interests to the University administration.
Monitoring and Improvement: This policy is reviewed regularly and updated when necessary. Continuous improvement processes are implemented to ensure that stakeholder relations and engagement are managed effectively.
Bahçeşehir University is committed to adhering to these principles in its relationships with its stakeholders and regards stakeholder engagement as a strategic priority.
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