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Job-Guaranteed Training from BAU

Job-Guaranteed Training from BAU

Through a program launched in partnership with Bahçeşehir University, Beşiktaş Municipality and İŞKUR, customer representatives needed by the call center sector received free, job-guaranteed training.

In business life, increasingly shaped by technology every second, classic customer service processes have given way to call centers, where customers can get service whenever they want. The call center sector is among the youngest and fastest-growing sectors in Türkiye.

Today, working at a call center stands out not as a "temporary" job but, unlike many sectors, as a field where young people can quickly climb the career ladder and reach managerial positions. An employee who starts as a customer representative at a call center can become a team leader in about a year and a half.

AT THE END OF THIS FREE TRAINING, ONE IN EVERY THREE SUCCESSFUL TRAINEESIS OFFERED EMPLOYMENT BY BAHÇEŞEHİR UNIVERSITY

Trainees received training in many subjects that will also be useful in professional life, such as customer relations, communication, persuasion, diction, effective speaking, marketing and sales, and coping with stress. The course lasted a total of 320 hours.

At the end of the course, which will also provide on-the-job training (internship) opportunities, one in every three successful trainees is offered employment by Bahçeşehir University.