Call Center Customer Representatives Will Now Be Trained at BAU

Bahçeşehir University Continuing Education Center and the Call Center Association have joined forces in internships and employment to train Türkiye's call center customer representatives.

Bahçeşehir University Continuing Education Center (BÜSEM) and the Call Center Association (ÇMD) signed a protocol at a ceremony held on 24 July 2013 to cooperate in education, internships and employment in order to provide a professionally trained workforce within the scope of the Call Center Customer Representative and Call Center Customer Relations Management Courses organized by BÜSEM in partnership with İŞKUR.

Due to the importance Bahçeşehir University attaches to university-industry cooperation, it is believed that cooperating with the Call Center Association, which represents 80% of the call center sector and is the first and only active non-governmental organization bringing together call centers in Türkiye under one roof, will be much more effective and efficient in terms of "bringing a qualified workforce to the sector" . In this context, by combining Bahçeşehir University's academic expertise with the needs and demands of the sector, university-industry cooperation will create strong synergy in the call center sector as well.